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Privacy Notice

This Privacy Notice explains how we – Thanet Heritage Volunteer Hub (THVH) – use any personal information you give us and that we collect about you when you use our services and website. For the purposes of the Data Protection Act, the Data Controller is the Centre Manager at The Margate Caves.


What personal information do we collect about you?

We collect personal information about you, such as your name and place of work when you sign up for the toolkit. Website usage information is collected using cookies.


How will we use the information about you?

We collect information about you to understand who is accessing the Toolkit and also, if you agree by giving us your consent, to contact you with updates about our latest news. If you have signed up to hear more from us, we may also use your information to improve the relevancy of our marketing communications. We will never sell your information or share it with third parties for their marketing purposes.


How will we protect your data?

We follow appropriate security procedures in the storage and disclosure of personal data so as to guard against loss, damage and unauthorised access by third parties and have robust technological solutions to ensure your personal data is protected from unauthorised access.


Access to your information and its accuracy

You have the right to request a copy of the information that we hold about you. We want to make sure that your personal information is accurate and up to date so you may ask us to correct or remove information you think is inaccurate or unnecessary. You also have the right to request that your data is deleted. If you would like a copy of your personal information, please email or write to us at the following address:


The Margate Caves

1 Northdown Road




You can also email us on



Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. If your browser permits you can set your computer to reject cookies, although this may affect the quality of your visit. Depending on your web browser, you may also be able to block or delete specific cookies using browser tool settings.


Google Analytics

We use Google Analytics to monitor how people use our websites and aggregate general statistics about customers, traffic patterns and related site information. It is always collected and analysed in an anonymous form.


Social media

Our website uses the Facebook and Twitter share functionality on some pages.

Find out more about privacy on: Facebook's Privacy notice 


Find out more about privacy here on: Twitter's privacy notice


Other websites

Our website contains links to other websites. This privacy policy only applies to websites managed by the Hub, so if linking to other websites please refer to their privacy policies for further information.


Changes to our Privacy Notice

We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 11th June 2024.

If you have any questions about this Privacy Notice please contact:​



The Margate Caves
1 Northdown Road





You can also email us on:


For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner at:

Wycliffe House,

Water Lane Wilmslow,




For more information, you can visit their website here:

Cookie Policy

Our website uses cookies. On this page we explain what cookies are, how we use them and how you can manage them.


What are cookies and why do we use them?


Cookies are small text files that are stored on your device when you visit a website. The cookie means that the website can ‘remember’ you, how you have used the site and when you come back. Cookies are widely used to make websites work or work more efficiently. Cookies themselves don’t hold personal information, but they are unique to you. We use cookies to make our website work as you’d expect and to tailor what you see on screen. They help us improve the speed and security of our site and allow you to share pages with social networks.  


The types of cookies we use


Essential/Strictly necessary – Some cookies are essential to you being able to move around the website and use its features. They don’t gather any information about you. This type of cookie only lasts for the duration of the time you visit the website and when you leave the website they are deleted.

Functional cookies – these improve your experience by doing things like remembering products you've added to your basket or your search settings. These cookies stay on your computer until you choose to clear them.


Performance cookies for analysis – these are used to analyse how our website works and how we might improve it. The information collected is anonymous.


How do I change my cookie settings?


Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit:  


To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-out Browser Add-on - 

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